Not resolved
Advertised vs Delivered
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Value for money

We wanted to use a company in the USA so we chose Solis. At first the rep Jennifer was nice and helpful.

Helped several times over a Month . The 1st problem was that we worked out a deal but was invoiced $70 more. she didn't include the discounts we agreed on. She said no prob that it would be taken care of but never did.

The 2nd problem it took almost 3 months to get. 3rd now from the beginning of the year now they are impossible to contact. The time it took to get whatever but to not back the deal that was made was not cool.

so what is happening with them. I DO NOT RECOMMEND !!

Review about: Solis Spa Covers Hot Tub Cover.

Reason of review: Pricing issue.

Monetary Loss: $70.

Preferred solution: Price reduction.

I liked: Quality.

I didn't like: Costmer service.

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