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Solis Spa Covers - Shipping Service Review from Rochester, New York

Wished I had read the reviews before I ordered my hot tub cover. I would never had ordered from this company. I ordered my cover on September 2- and they got their money on the same day. It is now October 25th and still no cover. Every time I call I'm either told that I will be receiving tracking information next week or they don't answer at all. Now I'm going to have to try and get my money back. I do not recommend them at all.
Company wrote 0 public responses to the review from Oct 25, 2016.
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Exchange, Refund and Cancellation Policy
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#943235
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I ordered a hot tub cover in the middle of June. The money was taken out of my account on June 29. I had to pay extra for shipping because they do not do free delivery to NY. I call today 7/14 to see what the status of my cover was and I was told it is scheduled to...
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Company wrote 0 public responses to the review from Jul 14, 2015.
Anonymous
Anonymous

We just had the same thing happen with them. We ordered our spa cover June 30. Their site says 12-14 days. We have called several times, to be told, it will be shipped in 2 da...

#665851
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Contact Solis Spa Covers

Mailing Address:
SOLIS MANUFACTURING
343 Douglas Road STE 3
Oldsmar, Florida 34677
Phone:
(866) 460-4537
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Solis Spa Covers Products and Services