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I bought my cover from Solis Spa covers in March 2015, less then six months is has turn light green.Last cover (not from them) lasted over 10 years without a problem.

They are saying chemical burn. I check my water weekly, same way I did with the last cover for the last ten years. Now they are saying I bought the cover in August of 2012!!! I bought it in March 2015, have a receipt to prove it.

Their first email response from to me was a three letter response ("definatley chemical damage"), not even a hello, what is the problem, etc..Seems like they are ready to not help before even trying.

This reviewer shared experience about damaged or defective and wants this business to read this review and look into the issue (if any) as the author lost $400. The author is overall dissatisfied with Solis Spa Covers and uploaded a picture. The most disappointing about solis spa covers cover from Solis Spa Covers was quick to say it was you not the product Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.

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Anonymous
Avon, Ohio, United States #1225072

Florida Department of Agriculture and Consumer Services

Division of Consumer Services

2005 Apalachee Parkway

Tallahassee, Florida 32399

Telephone: (850) 410-3800

Toll-free within FL: (800) 435-7352 Website: http://www.800helpfla.com/ Additionally, you may wish to also reach out to the following consumer organizations: Federal Trade Commission Toll-free: (877) 382-4357 Website: http://www.ftc.gov Internet Crime Complaint Center (IC3) Website: http://www.ic3.gov Better Business Bureau of West Florida (Tampa, St.Petersburg, Clearwater areas) Phone: (727) 535-5522 Email: info@bbbwestflorida.org Website: http://www.clearwater.bbb.org Pinellas County Department of Justice & Consumer Services Phone: (727) 464-6200 Email: consumer@pinellascounty.org Website: http://www.pinellascounty.org/consumer/ You can also find helpful information about disputing charges and tips on resolving consumer problems online at: http://www.consumer.ftc.gov/articles/0219-disputing-credit-card-charges https://www.consumer.ftc.gov/topics/resolving-consumer-problems Finally, because our office is not at liberty to give individual advice or opinions, if you need legal guidance, please consult a private attorney.

The Florida Bar offers a Lawyer Referral Service toll-free at (800) 342-8060 or online at http://www.floridabar.org/lawyerreferral.

To find a lawyer in your area, please visit the Ohio Bar's website at...

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