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Exchange, Refund and Cancellation Policy
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1st time, I placed the order and never received product.2nd time, I was billed for a new order.

I did not place this order. Did not authorize these charges and did not receive any product. Calls and emails are not returned. Researching Solis on the web resulted in many web sites with lots of complaints including: FL Better Business Bureau https://www.bbb.org/west-florida/business-reviews/swimming-pools-and-hot-tubs/solis-manufacturing-in-oldsmar-fl-90075473 ”Alerts &Actions Pattern of Complaints BBB has received a pattern of complaints from customers alleging delivery issues.

Customer complaints allege that the order received is not the correct size or the order is received damaged. In July 2016, BBB contacted Solis Manufacturing, Inc. requesting information as to why the business believes the customers are filing the complaints and what actions the business has taken to help eliminate the causes of complaints.

Solis Manufacturing, Inc.has not responded to this request.”

Review about: Solis Spa Covers Shipping Service.

Reason of review: Poor customer service.

Monetary Loss: $558.

Preferred solution: Full refund.

I liked: Worse.

I didn't like: Loss of money.

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Anonymous
#1308946

BEWARE

SOLIS SPA COVERS IS NOW ADVERTISING UNDER A DIFFERENT NAME AND PHONE NUMBER. HERE IS THERE INFORMATION.

http://www.spacoversfast.com/measuring.html

(813)448-9260

http://www.ebay.com/itm/SHIPS-NEXT-DAY-Hot-Tub-Covers-Spa-Covers-4-Thick-Free-2-Lb-Core-Upgrade-/112348573000?hash=item1a287f2d48:g:OkcAAOSw-4BXbVuP

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