Manufacturer: Solis Spa Covers Category: Covers Clear all filters (8 of 8 reviews match)
filters
manufacturer:
seller:
Show
state:
Show
city:
Show
category:
We wanted to use a company in the USA so we chose Solis.At first the rep Jennifer was nice and helpful. Helped several times over a Month . The 1st problem was that we worked out a deal but was invoiced $70 more. she didn't include the discounts we agreed on. She said...
Read more
2.2
Product
Solis Spa Covers Hot Tub Cover
I liked
  • Quality
I didn't like
  • Costmer service
#1007187
Reply to reviews
I ordered one 11 months ago.within 6 months the thing was falling apart. I had several phone calls and sent more than one email with pics. I kept getting the runaround. Finally the owner got on the phone and was a complete ***. Screaming, yelling, condensending. I...
Read more
Anonymous
RICHARD MORNO

BEWARESOLIS SPA COVERS IS NOW www.spacoversfast.com, (813)448-9260THEY WILL TAKE YOU MONEY AND RUN

Product
Solis Spa Covers Hot Tub Cover
#1003612
Reply to reviews
We purchased a hot tub cover last month for our 20 year old hot tub. The staff was friendly, knowledgeable and professional. The customer service is great, I was worried about my measurements and I am glad I trusted Solis's recommendations with the final measurements...
Read more
4.5
Product
Solis Spa Covers Hot Tub Cover
I liked
  • Quality
  • Knowledgeable staff
  • Fast delivery
#977292
Reply to reviews
On 11/3/16 I ordered a hot tub cover and lifter. That very same day my credit card was charged for the full amount. Today is 12/14/16 and I do NOT have my cover and lifter despite many phone calls that resulted in broken promises. The last was that by the end of the...
Read more
Anonymous
Shopping4fun

We ordered our cover on 11/18. Each time we have called to inquire about it, we get the same answer. They'll get it on the track will get it by next Wednesday. Sally was ver...

3.1
Product
Solis Spa Covers Hot Tub Cover
#972950
Reply to reviews
It's been SIX (6) weeks since we sent our old cover back to these nit-wits for replacement and they don't ever answer the phone or return voice mail messages.I was suppose to hear back from the owner after a discussion with someone name Jennifer...guess what - not a...
Read more
Anonymous
BJ

Never answer the phone. emails come back. Replacement vinyl (under warranty) didn't fit the foam. They require the customer to pay for returns even if it is the fault of So...

1.1
Solis Spa Covers Clinton Township, New Jersey
Product
Solis Spa Covers Hot Tub Cover
I didn't like
  • Quick to say it was you not the product
#943138
Reply to reviews

Solis Spa Covers Hot Tub Cover Review

#997378
We ordered a cover in December and were told 2-3 weeks now we cannot get in contact with them , via phone voicemail or email!
Comment
Show

Solis Spa Covers Hot Tub Cover Review

#992691
4.4
Details
Top quality sewing boughtvfrom 3 different companies most out there are not actual manufactures, as for screamed at me dont call in and get nasty off the bat, id scream at you too heard acall when i picked up my cover
Comment
Show
Advertised vs Delivered
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website

Solis Spa Covers Hot Tub Cover Review

#988180
1.0
Details
Bought cover with dual vapor barrier oct 14, 2012 for $419. Paid for upgraded cover with dual vapor barrier and longer skirts. As of today cover is completely water logged. I use a mineral stick - not related to chemical degradation. I have emailed and called several times as it was still under warranty and not a single response. They can take your money but the warranty is WORTHLESS!
Comment
Show
Advertised vs Delivered
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website