Product: Solis Spa Covers Shipping Service Clear all filters (0 of 11 reviews match)
filters
Seller:
Show
State:
Show
City:
Show
Product:
Show

Solis Spa Covers - New cover ordered April 12,2017. l have not received a shipping notice yet....

Solis is AKA America's best spa covers. They advertise 10 to 12 business days to ship new spa covers. I ordered a cover April 12, 2017 and have emailed them twice as to when it will ship out. I still haven't gotten confirmation. Meanwhile my old cover is falling apart. Never, never again. The company makes implied promises they do not keep.
2.6
Details
Advertised vs Delivered
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
Product
Solis Spa Covers Shipping Service
#1053876
Reply to reviews
1st time, I placed the order and never received product.2nd time, I was billed for a new order. I did not place this order. Did not authorize these charges and did not receive any product. Calls and emails are not returned. Researching Solis on the web resulted in many...
Read more
Anonymous
RICHARD MONRO

BEWARE SOLIS SPA COVERS IS NOW ADVERTISING UNDER A DIFFERENT NAME AND PHONE NUMBER. HERE IS THERE INFORMATION.http://www.spacoversfast.com/measuring.html(813)448-9260http://ww...

1.0
Product
Solis Spa Covers Shipping Service
I liked
  • Worse
I didn't like
  • Loss of money
#1022269
Reply to reviews
We ordered a spa cover in early January 2017 online, paid for it via credit card. We have tried contacting Solis to see the status of our spa cover via phone. An automatic message states "mailbox is full". We contacted our credit card company, they gave us number to...
Read more
Anonymous
Anonymous

Update: Apparently Solis Spa is now America's Best Spa Covers (813)448-9260; infosmicovers@gmail.com. I sent them an email and it took two days to hear back but they did respo...

Anonymous
Dana

I'm going through a similar issue. I ordered a cover in OCTOBER and it did get shipped almost two months AFTER I ordered it however the freight company called to let me know ...

Product
Solis Spa Covers Shipping Service
I didn't like
  • We are unable to contact anyone at company
#1002187
Reply to reviews
Show

Solis Spa Covers Shipping Service Review

I paid $295 first of Dec 2016 and haven't been able to get in touch with them since they took my money. I've been stolen from by a thief. Very sad.
1.0
Details
Advertised vs Delivered
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
Product
Solis Spa Covers Shipping Service
#998283
Reply to reviews
Ordered spa cover on 12/14/16 ,expected delivery date of 10 -14 business days. 1/16/17 after no return phone calls(mail box was full of messages on the last day), emails and chat messages, I contacted my bank to report fraud.  I then received an email stating it would...
Read more
1.6
Product
Solis Spa Covers Shipping Service
I didn't like
  • Never received item
#997856
Reply to reviews
We ordered a hot tub cover end of Nov. we where told it was going out over and over. Even have a email with who would be bringing it to us. Nope never picked up~ So we started calling they wont answer nor return any messages. I have even faxed them twice. NOTHING. Now...
Read more
Product
Solis Spa Covers Shipping Service
I didn't like
  • No one returning any phone calls
#996694
Reply to reviews
I ordered a cover on 11/14/2016, they took the $300 on the 21st.I was also told it will be shipped in 10 - 14 days still nothing. I have left dozens of messages, sent many emails and finally got one back saying sorry we had lots of orders yours will ship 1/9/17 nothing...
Read more
Anonymous
Tom

Essentially having the same problem here. Could you share the e-mail address? All I have is phone of 866 460-4537, which answers with recording saying they are busy, leave v...

Anonymous
Anonymous

We are going through the same thing around around the same dates as yours. Call the *** out of this cell 1-312-960-0716 they called my husband off this phone to take our orde...

Product
Solis Spa Covers Shipping Service
#994586
Reply to reviews
we ordered a hot tub cover on Nov 14 to be shipped in 12 to 14 days, it is now January 12th. They won't answer the phone ever. I think they are a scam and are out of business and now I am out $300.00 We are very upset, DON'T EVER BUY ANYTHING ONLINE FROM THEM THEY ARE...
Read more
Anonymous
Anonymous

call ur bank and contest. Same thing happened to me orderd 11/29/2016 its now 01/19/2017 and no cover or returned calls nor will she answer phone. I called my bank and they re...

Anonymous
Anonymous

Relax ... take a breath, then simply call your credit card company and calmly tell them your story. They will credit your account.

Product
Solis Spa Covers Shipping Service
#989932
Reply to reviews
I ordered a spa cover on 11/18/2015 that had a 10 day delivery promise, as still displayed on their website. On November 28th I initiated contact through their website as to the status of the order. On November 30th I received this response: "Good afternoon Mr....
Read more
1.7
Product
Solis Spa Covers Shipping Service
I didn't like
  • Lie constantly
  • Cover has cheap foam
  • Quick to say it was you not the product
#948619
Reply to reviews

Top Rated Products in Shipping Services Category

Solis Spa Covers Products and Services

Wished I had read the reviews before I ordered my hot tub cover. I would never had ordered from this company. I ordered my cover on September 2- and they got their money on the same day. It is now October 25th and still no cover. Every time I call I'm either told that...
Read more
1.0
Product
Solis Spa Covers Shipping Service
#943235
Reply to reviews